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Privacy Policy

At 88 Driving School, we take your privacy seriously. If you contact us, enquire about lessons or use our website, we may need to collect some personal information from you. This policy explains what information we collect, why we need it, how we look after it and what rights you have over your information.

This Privacy Policy applies to information collected through our website, enquiries, bookings and other communications with us.

1. Information We Collect

The information we collect depends on how you use our website and services. For example, if you contact us about driving lessons, we may ask for:

  • Your name
  • Email address
  • Telephone number
  • Address or postcode
  • Preferred lesson date and time
  • The type of driving lesson or course you are interested in
  • Any other information you choose to include in your enquiry

When you use our website, we may also receive some basic technical information, such as your IP address, browser type, device information and information about how you use the website.

We only ask for information that we reasonably need for the relevant purpose.

2. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiries
  • Arrange and manage driving lessons
  • Deal with bookings and appointments
  • Contact you about a lesson or course you have booked
  • Answer questions about our services
  • Provide the driving lessons or training you have requested
  • Keep our website working properly
  • Understand how our website is being used and improve it
  • Protect our website and business from misuse or security issues
  • Keep appropriate business records
  • Meet legal, accounting or other obligations where required

We will not use your personal information for a completely unrelated purpose without explaining this to you or having another lawful reason to do so.

3. Our Lawful Basis for Using Your Information

UK data protection law requires us to have a lawful basis for collecting and using personal information. The basis we use depends on why we need the information.

For example, we may use your information because:

  • It is needed to respond to an enquiry or take steps towards arranging a service you have requested.
  • We have a legitimate business interest in running and improving our services, provided this does not unfairly affect your rights.
  • We have a legal obligation to keep or provide certain information.
  • You have given us consent, where consent is the appropriate basis.

Where we rely on consent, you can withdraw it at any time. This will not affect any processing that took place before you withdrew your consent.

4. How We Protect Your Information

We take reasonable steps to keep the personal information we hold secure.

This includes using appropriate technical and organisational measures to reduce the risk of information being lost, misused, accessed without permission, changed or disclosed when it should not be.

However, no website, online service or method of sending information over the internet can be guaranteed to be completely secure. You should therefore take care when sending personal information online.

5. Who We Share Your Information With

We do not sell or rent your personal information.

In some situations, we may need to share information with trusted companies or service providers that help us run our website or provide our services. This could include website hosting, technical support, communication or booking-related services.

Where another organisation processes personal information on our behalf, we take reasonable steps to make sure your information is handled appropriately.

We may also share information where we are required to do so by law, or where disclosure is necessary to protect our legal rights, our business or the safety of others.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies. Some are needed for the website to work properly, while others may help us understand how visitors use the website or improve your experience.

Where consent is required, we will ask for your permission before placing or using non-essential cookies or similar tracking technologies.

You can choose whether to accept or reject non-essential cookies through our cookie controls where available. You can also manage cookies through your browser settings.

Please be aware that blocking certain cookies may affect how parts of the website work.

We will keep our use of cookies under review and update our information where our website or the technologies we use change. Current UK rules require organisations to provide clear information about relevant cookies and, in most cases, obtain valid consent before using non-essential storage or access technologies.

7. Third-Party Websites and Services

Our website may contain links to other websites or use services provided by third parties.

If you follow a link to another website, that website will have its own privacy practices and policies. We are not responsible for how another organisation collects or uses your information.

We recommend checking the privacy and cookie information on any third-party website before providing your personal details.

8. How Long We Keep Your Information

We do not keep personal information indefinitely.

We keep information only for as long as we reasonably need it for the purpose it was collected, including any period needed to deal with bookings, provide our services, maintain appropriate records or meet legal, accounting or reporting requirements.

The length of time we keep information will depend on what the information is and why we have it. When information is no longer needed, we will securely delete it or dispose of it appropriately.

9. Your Privacy Rights

Depending on the circumstances and the lawful basis for processing your information, you may have rights under UK data protection law.

These can include the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct information that is inaccurate or incomplete
  • Ask us to delete your personal information in certain circumstances
  • Ask us to restrict how we use your information in certain circumstances
  • Object to certain types of processing
  • Withdraw consent where we are relying on consent
  • Request your information in a usable format where the right to data portability applies

Not every right applies in every situation. This depends on why we are using your information and the lawful basis we rely on.

If you would like to exercise one of these rights, please contact us using the details at the end of this policy. We may need to ask for information to confirm your identity before dealing with your request.

10. Marketing Communications

If we ever use your personal information to send you marketing communications, we will do so in line with the applicable data protection and electronic marketing rules.

Where your consent is required, we will ask for it before sending marketing communications. You can also ask us to stop sending marketing messages at any time.

Simply contacting us about driving lessons does not automatically mean that you have agreed to receive marketing communications.

11. Children’s Privacy

Our driving lessons may be used by younger learners, but we only collect personal information that is reasonably needed to provide or arrange our services.

Where a learner is under 18, a parent or guardian may need to be involved in arrangements depending on the circumstances.

We do not knowingly collect unnecessary personal information from children.

12. International Transfers

Some of the technology or service providers we use may process information outside the UK.

If personal information is transferred outside the UK, we will take appropriate steps where required under applicable data protection law to make sure the information receives an appropriate level of protection.

13. Automated Decision-Making

We do not currently make decisions about you using solely automated processing that produce legal or similarly significant effects.

If this changes in the future, we will update this Privacy Policy and provide the information required by applicable data protection law.

14. Complaints About Your Information

If you have a concern about how we have handled your personal information, we would encourage you to contact us first so that we have the opportunity to look into it.

You also have the right to complain to the Information Commissioner’s Office (ICO), which is the UK’s independent data protection regulator.

You can find information about making a complaint on the ICO’s website.

15. Changes to This Privacy Policy

We may make changes to this Privacy Policy from time to time.

This could happen if our services change, we introduce new website features, the way we use information changes or data protection requirements are updated.

When we make changes, we will update the Last Updated date at the top of this page. We recommend checking this page occasionally so you can see the latest version.

16. Contact Us

If you have any questions about this Privacy Policy, want to exercise your privacy rights or would like to ask how we handle your personal information, please contact us.

88 Driving School
Address: 4 Castlecombe Drive, London, SW19 6RU
Phone: (+44) 79317 99903
Email: info@88drivingschool.co.uk